We aim to ship every order within 3-5 business days after payment is cleared. Sometimes, it may take longer. It’s OK to ask for signed stuff but depending on how frequent we’re rehearsing the order can take couple of days/weeks to deliver, since we don’t meet every day.
All orders are shipped from Sweden using the national PostNord services. We aim to ship world-wide but are very new to this (we ourselves try to manage the shop) so we can’t say for sure how long the delivery times are.
The shipping cost depends on the total weight on your order and where it’s going.
We cannot take responsibility if your order is lost/stolen on the way but will of course do our best to make sure that won’t happen (will look into priority mail services once we get a bit more comfortable doing this).
All orders are to be paid in advance by Paypal.
We store your personal information on a secure server and we will never share your data with any third parties. We don’t store your payment info (credit card numbers etc) as they are fully handled by our payment gateway Paypal.
If you are not 100 % satisfied with the stuff you bought you are of course free to return it for a full refund. Please contact us within 90 days of purchase and we’ll sort it out. In case of wrong measurements or simply a faulty product etc. we will of course reimburse you for the return shipping as well, and then either send you a new product or send your money back.
Cancellation of orders
If you change your mind after you’ve placed your order – or simply want to do changes in your current order, please contact us immediately and we’ll try to work it out.